Life happens, we understand. If you should need to cancel or reschedule your appointment please contact us as soon as possible.

Our stylists are small business owners and are not paid hourly. When an appointment cancels the same day or no shows we cannot fill that time up and thus we lose income.

If 24 hour notice is not received, the entire cost of the appointment may be charged to the card on file.
A credit card is required to book all appointments, and will be stored in a safe and secure Vagaro customer profile.
For their safety, Children 12 and under MUST be accompanied by a parent or guardian.
Urban Jonny’s is a safe space for all. Any physical violence, racist or harassing behavior towards patrons or providers will not be tolerated in our business.